All Sites

» Acacia Help Desk

Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.

http://www.helpdesksoftware.com.au/

» Control-F1

Provides enterprise solutions for live and automated support.

http://www.ca.com/control-f1/

» Giva Inc.

Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.

http://www.givainc.com/

» HelpTrac

Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.

http://www.helptrac.com/

» ISupport

Describes help desk software products and services offered, and provides training course catalog.

http://www.isupport.com/

» Internet Software Sciences

A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.

http://www.inet-sciences.com/

» LBE Help Desk Software

Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.

http://www.lbehelpdesk.com/

» NetHelpDesk

Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.

http://www.nethelpdesk.com/

» NetKeeper

Provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.

http://www.netkeeper.com/

» PRD Software

Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT

http://www.prd-software.com.au/

» ScriptLogic

The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.

http://www.helpdesksoftware.com/

» Softopia

Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.

http://www.softopia.com/

» Surado

Features Win32 administrator application, Web-accessible interface, client information management, and lead management.

http://www.suradocrm.com/

» The Management and Help Desk Community

A portal of news, information and interactivity for both help desk software and management issues

http://www.helpdesking.com/

» Vertical Solutions Inc.

Develops and implements customer service, help desk and sales force automation software.

http://www.vertsol.com/

» Wickett Software

Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.

http://www.wickett.net/

» World Web Dynamics

Live Demo of help desk software, including specific offerings for school districts.

http://www.worldwebdynamics.com/